B2B Marketing

I came across an interesting question posted by Craig J. Vom Lehn on Linkedin who asked How do you take care of your top clients? where he collated all the answers and posted at http://sayhitocraig.blogspot.com/2008/06/how-do-you-take-care-of-top-clients.html. Quite an interesting set of responses and something worth considering for anyone looking and building customer