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May 11
2008

A harder working marketing budget versus working hard for your marketing budget

Posted by Simon Shah in marketing value to customers and shareholdersmarketing roilead managementdemand generationcustomer acquisition managementclosed loop marketing

 

B2B sales can be very complicated and protracted affairs and involve multiple points of touch at different stages. To add to the complexity, they can be with different organisational stakeholders at different points in the sales cycle.

As a marketer your job does not stop at the brand awareness  building stage but you should enter into a dialogue with your future customers well into close stages

Apr 18
2008

Common Issues In Customer Acquisition Management

Posted by Simon Shah in sales and marketingmulti modal marketinglead managementdemand generationcustomer acquisition managementclosed loop marketing

Lead Management or Customer Acquisition Management is designed to generate new business revenue, increase visibility and improve the attitudes of potential prospects and therefore nurture chances of future business development.

Typically an organisation will engage in some form of lead generation activity which will invoke a response from prospects and therefore generate leads. The lead

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